Brunel University -The only 5* Campus Accommodation in the UK
November 2009
The Lancaster Suite as part of Brunel Conference Services has recently been awarded the highly sought after 5 Star Rating by ‘Quality in Tourism' in the Campus Accommodation category. This level of achievement is highlighted by the fact that Brunel can now claim to have the only 5 Star Campus accommodation in the UK.
The Lancaster Suite is open all year round, with the exception of the Christmas period, and gives a unique opportunity for visitors whether independent travellers or part of a conference to stay in high standard facilities for as little as £54 per night including breakfast and access to the increasingly popular Health Suite.
Matthew Ralph, General Manager of the Lancaster Suite, Lodge & Spa stated "We are extremely proud of this award which is the result of considerable work throughout the year from every member of our team. We listen carefully to our guests to ensure we are always striving to improve the reputation and awareness of the Lancaster Suite and Brunel within the local community."
This level of quality was further reinforced recently when the department achieved Hospitality Assured customer service accreditation for the seventh year in a row. Brunel is one of the highest achieving Universities in the UK to gain this award.
Caroline Barringer, Conference Marketing Manager comments "External accreditations are important to assure customers that we have procedures and policies in place to ensure they receive the level of service they are promised."
To book a room at the Lancaster Suite, Lodge & Spa please call the Reservations Team on (01895) 268001.
